I realize nurturing important personal relationships is very similar to developing a brand strategy. If we haven’t taken the time to understand a particular person who is important to us, there is no doubt the lack of this crucial foundation that will eventually show its colors when times are tough. In many cases, our personal… Read More →
Intention is what makes all of our smaller problems so much easier to solve. Having an inner CQ dialogue with ourselves is the first step to finding that purpose.
I believe that all customer service comes back to relationships. It really is about someone’s intuition around approach and having the wisdom to know we are all looking for something pleasant. Having said that, do we always remember to be clear and present back?
I believe a vacuum of air blew out this title… So please allow me to blow out a few more: Is your product worthy of a crowd conversation? Have you considered this in your initial strategy? Why do you think so? Truly… Who have you asked? How many people? Do you like your product? Why?… Read More →
Making social media sustainable is not as simple as a choice – it is creating a community that will keep coming back.
The ROI of Social Media has to be carefully calibrated to get the most out of your investment – in time and money.
Telling your brand story requires you think deeply about what makes your brand special. What is its personality, and interests?
What is the definition of a ‘powerful presentation?’ In my eyes, it’s when a crowd gathers after the presentation to ask more questions.