This year, I am finding people are communicating on an entirely different level. People are interacting with more consideration, yet with more candor and curiosity.
We often hear calls and initiatives for self-growth, but what I have come to realize is that we cannot truly understand what self-growth means until we understand separately what self means and what growth means. And I believe that before we can even consider these questions, we must understand what our intention is and begin… Read More →
For strong CQ, now that you have your Intention down, and your transparency antenna up, let’s move into discussing how to navigate a more layered negotiation.
The basics of how to negotiate are perfect for CQ because it is a guide to getting what you want, and at the same time helping others get what they want.
After working with creative director, Sonja Nuttall, CQ is proud of their brand. Some of you may have read my post, Basics of Public Speaking and Presenting, an example of how to get more out of yourself, your team and your desired goals. Now this is within our CQ framework which incorporates both visual and… Read More →
Intention is what makes all of our smaller problems so much easier to solve. Having an inner CQ dialogue with ourselves is the first step to finding that purpose.
I believe that all customer service comes back to relationships. It really is about someone’s intuition around approach and having the wisdom to know we are all looking for something pleasant. Having said that, do we always remember to be clear and present back?
At my company, we believe in the power of interconnected conversations and the potential of the Internet to encourage them. Any brand that uses Social Media is tapping into that wellspring of promotion, but this is only half of the capability of Web 2.0/4.0 The other comes from collaboration, such as with cross-promoted cause marketing.… Read More →
I grew up surrounded by strong-minded and candid people. The women were all powerful, bossy, well-educated leaders. My incredible nannies and housekeepers also shared these same traits. Laziness wasn’t part of our vernacular, nor was any indirect attitude a common trait. I naturally adopted these characteristics, as well as the importance of being compassionate, but… Read More →
For you more visual learners, please also see my slideshare on project management. We all know managing projects is really about managing personalities and communication. We also all know styles of personalities are as complicated as different learning styles and as bizarre as various communication styles. Therefore, the approach my company takes is to create… Read More →