Tag Archives: web 2.0
The Value of Social Media: Building Meaningful Connections
The value of social media comes when you put yourself in the shoes of your partner(s) when attempting to make an impact on the web. Continue reading
CQ of Customer Service
I believe that all customer service comes back to relationships. It really is about someone’s intuition around approach and having the wisdom to know we are all looking for something pleasant. Having said that, do we always remember to be clear and present back? Continue reading
Posted in Business
Tagged Alasdair Munn, Clare Munn, Communication, CQ, customer service, internet, strategy, tcg, tcg agency, the communication group, Twitter, user experience, UX, web 2.0, websites
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Basics of Web 2.0 Acronyms or Evolution of our CQ
Having been in the online world for 18 years, if I hear one more acronym I am going to hurl myself onto my Uggs. Are we all so pressed for time that we cannot use our breath to articulate a … Continue reading
Posted in Social Media
Tagged 2.0, acronyms, acroynms, affect, Alasdair Munn, basic, basics, Biomimicry, Clare Munn, communicate, Communication, computing, consumer, CQ, evolution, evolve, leads, nature, neologisms, quotient, semantic web, social information processing, Social Media, web, web 2.0, web services
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How To Avoid The Deep-End of Social Media
The deep end of social media can lead to wasted efforts and resources – avoid it. Continue reading
Posted in Alasdair Munn, Social Media
Tagged Alasdair, Alasdair Munn, avoid, blog hosting services, Clare Munn, Collaboration, effort, enterprise social media, facebook, investor capital, leads, media tools, modeling, munn, myspace, online social networking, resource, revenue model, social information processing, Social Media, social network, social-networking, tcg, tools, UGC, UGV, User Generated Content, user generated value, virtual communities, web 2.0, world wide web
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How to Rediscover Web 2.0
Web 2.0 came in with a phenomenal wave of buzz, but if we want to rediscover it we need to take a step back. Continue reading
Posted in Alasdair Munn, Social Media
Tagged Alasdair, Alasdair Munn, buzz, Clare Munn, CMS, collective intelligence, Communication, computer industry, CQ, enterprise social software, information, Jeremiah Owang, LMS, munn, neologisms, online social networking, phenomenal, phrases, rediscover, social, social information processing, Social Media, social web, SocMe, tcg, terms web, Tim O'Reilly, Twitter, wave, web, web 2.0, web analytics, world wide web
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