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	<title>CQ™ Expressive and Receptive Intelligence&#187; Twitter</title>
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	<description>Intention, Clarity, Transparency, Social, Sustainable</description>
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		<title>The Value of Social Media: Building Meaningful Connections</title>
		<link>http://claremunn.com/2011/09/the-value-of-social-media-building-meaningful-connections/</link>
		<comments>http://claremunn.com/2011/09/the-value-of-social-media-building-meaningful-connections/#comments</comments>
		<pubDate>Wed, 28 Sep 2011 20:34:57 +0000</pubDate>
		<dc:creator>clare munn</dc:creator>
				<category><![CDATA[Social Media]]></category>
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		<description><![CDATA[The value of social media comes when you put yourself in the shoes of your partner(s) when attempting to make an impact on the web.]]></description>
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		<slash:comments>1</slash:comments>
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		<title>CQ of Customer Service</title>
		<link>http://claremunn.com/2011/03/cq-of-customer-service/</link>
		<comments>http://claremunn.com/2011/03/cq-of-customer-service/#comments</comments>
		<pubDate>Tue, 08 Mar 2011 20:25:08 +0000</pubDate>
		<dc:creator>clare munn</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Alasdair Munn]]></category>
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		<guid isPermaLink="false">http://claremunn.com/?p=1033</guid>
		<description><![CDATA[I believe that all customer service comes back to relationships. It really is about someone’s intuition around approach and having the wisdom to know we are all looking for something pleasant. Having said that, do we always remember to be clear and present back?]]></description>
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		<slash:comments>4</slash:comments>
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		<title>CQ of Social Media</title>
		<link>http://claremunn.com/2011/02/cq-of-social-media/</link>
		<comments>http://claremunn.com/2011/02/cq-of-social-media/#comments</comments>
		<pubDate>Wed, 23 Feb 2011 21:56:53 +0000</pubDate>
		<dc:creator>clare munn</dc:creator>
				<category><![CDATA[Social Media]]></category>
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		<category><![CDATA[Alasdair Munn]]></category>
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		<guid isPermaLink="false">http://claremunn.com/?p=1005</guid>
		<description><![CDATA[Having been in the space we now call “Social Media” for over 15 years, I am trying to recall how we came to this phenomenon and why some are still questioning it. We have several hundred million people connected via Facebook and an academy award nominated film on the subject. Why are some still in [...]]]></description>
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		<slash:comments>5</slash:comments>
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		<title>Basics of User Generated Content (UGC) and Enhancing to UGV</title>
		<link>http://claremunn.com/2009/03/user-generated-value-ugv/</link>
		<comments>http://claremunn.com/2009/03/user-generated-value-ugv/#comments</comments>
		<pubDate>Tue, 31 Mar 2009 18:03:08 +0000</pubDate>
		<dc:creator>Alasdair</dc:creator>
				<category><![CDATA[Alasdair Munn]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[.mobi]]></category>
		<category><![CDATA[basic]]></category>
		<category><![CDATA[basics]]></category>
		<category><![CDATA[Clare Munn]]></category>
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		<guid isPermaLink="false">http://claremunn.com/?p=406</guid>
		<description><![CDATA[User Generated Content (UGC) is a great aspect of social media. But Enhancing to User Generated Value is more complex.]]></description>
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		<title>Basics of How to Make Social Media Sustainable</title>
		<link>http://claremunn.com/2009/01/the-sustainability-of-social-media/</link>
		<comments>http://claremunn.com/2009/01/the-sustainability-of-social-media/#comments</comments>
		<pubDate>Wed, 28 Jan 2009 15:17:36 +0000</pubDate>
		<dc:creator>Alasdair</dc:creator>
				<category><![CDATA[Alasdair Munn]]></category>
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		<category><![CDATA[knowledge]]></category>
		<category><![CDATA[people]]></category>
		<category><![CDATA[simples]]></category>
		<category><![CDATA[social media strategy]]></category>
		<category><![CDATA[strategy]]></category>
		<category><![CDATA[sustainability]]></category>
		<category><![CDATA[sustainable]]></category>
		<category><![CDATA[sustainable development]]></category>
		<category><![CDATA[tagging]]></category>
		<category><![CDATA[tcg]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://claremunn.com/?p=384</guid>
		<description><![CDATA[Making social media sustainable is not as simple as a choice - it is creating a community that will keep coming back. ]]></description>
		<wfw:commentRss>http://claremunn.com/2009/01/the-sustainability-of-social-media/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
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		<title>The ROI of Social Media: Get the Biggest Bang for Your Buck</title>
		<link>http://claremunn.com/2008/11/the-roi-of-social-media-get-the-biggest-bang-for-your-buck/</link>
		<comments>http://claremunn.com/2008/11/the-roi-of-social-media-get-the-biggest-bang-for-your-buck/#comments</comments>
		<pubDate>Wed, 19 Nov 2008 11:30:05 +0000</pubDate>
		<dc:creator>clare munn</dc:creator>
				<category><![CDATA[Social Media]]></category>
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		<category><![CDATA[marketing mix modeling]]></category>
		<category><![CDATA[marketing performance measurement and management]]></category>
		<category><![CDATA[Measurement]]></category>
		<category><![CDATA[media strategy]]></category>
		<category><![CDATA[mediums]]></category>
		<category><![CDATA[ROI]]></category>
		<category><![CDATA[social-networking]]></category>
		<category><![CDATA[strategy]]></category>
		<category><![CDATA[swot analysis]]></category>
		<category><![CDATA[the biggest]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[understand]]></category>

		<guid isPermaLink="false">http://claremunn.com/?p=328</guid>
		<description><![CDATA[The ROI of Social Media has to be carefully calibrated to get the most out of your investment - in time and money. ]]></description>
		<wfw:commentRss>http://claremunn.com/2008/11/the-roi-of-social-media-get-the-biggest-bang-for-your-buck/feed/</wfw:commentRss>
		<slash:comments>7</slash:comments>
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		<item>
		<title>How to Rediscover Web 2.0</title>
		<link>http://claremunn.com/2008/09/rediscovering-web-20/</link>
		<comments>http://claremunn.com/2008/09/rediscovering-web-20/#comments</comments>
		<pubDate>Tue, 30 Sep 2008 17:17:20 +0000</pubDate>
		<dc:creator>Alasdair</dc:creator>
				<category><![CDATA[Alasdair Munn]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Alasdair]]></category>
		<category><![CDATA[buzz]]></category>
		<category><![CDATA[Clare Munn]]></category>
		<category><![CDATA[CMS]]></category>
		<category><![CDATA[collective intelligence]]></category>
		<category><![CDATA[Communication]]></category>
		<category><![CDATA[computer industry]]></category>
		<category><![CDATA[CQ]]></category>
		<category><![CDATA[enterprise social software]]></category>
		<category><![CDATA[information]]></category>
		<category><![CDATA[Jeremiah Owang]]></category>
		<category><![CDATA[LMS]]></category>
		<category><![CDATA[munn]]></category>
		<category><![CDATA[neologisms]]></category>
		<category><![CDATA[online social networking]]></category>
		<category><![CDATA[phenomenal]]></category>
		<category><![CDATA[phrases]]></category>
		<category><![CDATA[rediscover]]></category>
		<category><![CDATA[social]]></category>
		<category><![CDATA[social information processing]]></category>
		<category><![CDATA[social web]]></category>
		<category><![CDATA[SocMe]]></category>
		<category><![CDATA[tcg]]></category>
		<category><![CDATA[terms web]]></category>
		<category><![CDATA[Tim O'Reilly]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[wave]]></category>
		<category><![CDATA[web]]></category>
		<category><![CDATA[web 2.0]]></category>
		<category><![CDATA[web analytics]]></category>
		<category><![CDATA[world wide web]]></category>

		<guid isPermaLink="false">http://claremunn.com/?p=138</guid>
		<description><![CDATA[Web 2.0 came in with a phenomenal wave of buzz, but if we want to rediscover it we need to take a step back.  ]]></description>
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		<slash:comments>2</slash:comments>
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		<item>
		<title>With Social Media, where is the line between personal and professional?</title>
		<link>http://claremunn.com/2008/09/where-is-the-line/</link>
		<comments>http://claremunn.com/2008/09/where-is-the-line/#comments</comments>
		<pubDate>Fri, 05 Sep 2008 13:40:02 +0000</pubDate>
		<dc:creator>clare munn</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Alasdair Munn]]></category>
		<category><![CDATA[blog hosting services]]></category>
		<category><![CDATA[Clare Munn]]></category>
		<category><![CDATA[communications]]></category>
		<category><![CDATA[corporate representation]]></category>
		<category><![CDATA[CQ]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[gracefully]]></category>
		<category><![CDATA[human interest]]></category>
		<category><![CDATA[integrate]]></category>
		<category><![CDATA[jane doe]]></category>
		<category><![CDATA[myspace]]></category>
		<category><![CDATA[online social networking]]></category>
		<category><![CDATA[personal]]></category>
		<category><![CDATA[personal blog]]></category>
		<category><![CDATA[professional]]></category>
		<category><![CDATA[professional life]]></category>
		<category><![CDATA[social information processing]]></category>
		<category><![CDATA[tcg]]></category>
		<category><![CDATA[the line]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[web 2.0]]></category>
		<category><![CDATA[where is]]></category>
		<category><![CDATA[world wide web]]></category>

		<guid isPermaLink="false">http://claremunn.com/?p=87</guid>
		<description><![CDATA[Most of us have personal Facebook and Twitters - how do we gracefully integrate these into our professional lives, and still maintain our privacy?]]></description>
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		<slash:comments>2</slash:comments>
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