We all know managing projects is really about managing personalities and communication.  We also all know styles of personalities are as complicated as different learning styles and as bizarre as various communication styles.  Therefore, the approach my company takes is to create some effortless structure; throw in some basic applications and then wrap it with [...]

Social media years are a little like dog years. The signs are out that Social Media has settled into its teenage years. As with teenagers in general there are several teenage stereotypes. The overconfident rebel leader The party seeker and connector The Geek The student The non-conformist The Overconfident Rebel Leader Full of self-belief, cocky [...]

Our quest to define, own and control  ideas limits our ability to progress. This is the war cry of open source enthusiasts.  Our capitalist indoctrination and the command and control structure within our institutions have a hard time accommodating this. It is not so much that these opposing views are at different ends of the same [...]

There is no doubting that the innovation and investment into social media tools, software and applications have come from the commercial sector. By that I mean start-ups backed up by investor capital, which have taken risks, believed in themselves and their ideas and run with them. It is no surprise that the most discussed social [...]

We talk about social networks and how organizations can leverage them to build community, connection, engagement and trust with their customers. Our mission is to convince organizations to start learning how to utilize these resources and shift their attitudes. But, we are coming up against obstacles. What’s all this lark about ROI? Don’t they get [...]