CQ™ Expressive and Receptive Intelligence
Intention, Clarity, Transparency, Social, Sustainable
This year, I am finding people are communicating on an entirely different level. People are interacting with more consideration, yet with more candor and curiosity. Perhaps it’s my own projection and/or my own desire to only surround myself with such people? I don’t know. All I do know is that I am enjoying it. I’m finding that it provides a new sense of hope and a space for positive … [Read more...]
Having been brought into a rather eccentric household (whom I adore), I of course grew up understanding the importance of loyalty blah blah blah. But I also grew up to clearly see the ties which occur whether there is the same blood flowing through the other people or not. I call this the 'unconditional gene.' And whether you are family or not, and if you and I to choose to like/love one another … [Read more...]
It is a wonderful feeling when someone says "Oh, you are from Zimbabwe? What a beautiful country! I was there a little while ago and…" It takes me right back to the flamboyant trees and dark red mud. For some slight narcissistic reason, I feel instantly connected to this person just because they've also had an experience with "my" country. Zimbabwe is an interesting place. It’s roughly the … [Read more...]
Lately, I have had several requests to write about online customer service. So I thought to myself: what are my expectations for online customer service as opposed to the brick and mortar version? Are my expectations different? Or are they the same? I believe that all customer service comes back to relationships. It really is about someone’s intuition around approach and having the wisdom … [Read more...]
Digital Brand Strategist. Chairman/Founder of The Communication Group, a New Media group of companies. Also Founder of CQ. Zimbabwean. Equal Rights, Ridiculous Banter. [Read More …]
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