CQ™ Expressive and Receptive Intelligence
Intention, Clarity, Transparency, Social, Sustainable
Thank you for the feedback on the last negotiation entry. © Sonja Nuttall 2008-2011 Now that you have your Intention down, and your transparency antenna up, let’s move into discussing how to navigate a more layered negotiation. After college, I remember trying to figure out how to find places in London to rent – and I wanted to do this without calling my parents. I realized quickly … [Read more...]
As CQ (expressive and receptive communication intelligence) is a guide to getting what you want, and at the same time helping others get what they want, it really is also a recipe for effective negotiation. I believe it is rather imperative to start with an understanding of how to negotiate with yourself. 1. What is your intention? 2. What are you willing to give up? Once these two questions … [Read more...]
After working with creative director, Sonja Nuttall, CQ is proud of their brand. Some of you may have read my post, Basics of Public Speaking and Presenting, an example of how to get more out of yourself, your team and your desired goals. Now this is within our CQ framework which incorporates both visual and text elements. Please click on the pictures to see more, and I hope it touches your … [Read more...]
I'm not sure about you, but I grew up hearing things like "what is your goal?" or "what are your objectives" or "what's your mission?" And I came to realize I couldn't truthfully or adequately answer these, as I didn't yet know my intention. What is intention? © Clare Munn 2008-2011 Intention 1. An act or instance of determining mentally upon some action or result. 2. The … [Read more...]
Lately, I have had several requests to write about online customer service. So I thought to myself: what are my expectations for online customer service as opposed to the brick and mortar version? Are my expectations different? Or are they the same? I believe that all customer service comes back to relationships. It really is about someone’s intuition around approach and having the wisdom … [Read more...]
Digital Brand Strategist. Chairman/Founder of The Communication Group, a New Media group of companies. Also Founder of CQ. Zimabwean. Equal Rights, Ridiculous Banter. [Read More …]
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