Comments on: CQ – Social Media’s Value Proposition

By: Is 2010 The Death of Web 2.0? | claremunn.com

Is 2010 The Death of Web 2.0? | claremunn.com — Fri, 15 Jan 2010 15:44:01 +0000

[...] So… Here’s to the revolution of communication evolution. One day we WILL have Communication Intelligence. [...]

By: mike ashworth

mike ashworth — Fri, 29 May 2009 18:08:31 +0000

I think you raise some interesting points and I agree with you that EQ and IQ need to have a bridge however…

If I refer to the dictionary definitions of “communication” I think some caution needs to be understood re social media

1. To express oneself in such a way that one is readily and clearly understood

2. to have a sympathetic mutual understanding

I’ll use twitter as an example as that appears to be flavour of the month. Neither of the above two things can be accomplished in 140 characters.

Certainly they allow a connection to take place (much like the synapses that fire between neurons in the brain) however connection is not the same as communication.

I have observed all sorts of misunderstandings on twitter which have resulted in issues for the parties concerned.

Of course if people want to use that connection and take it further (meeting up for instance)then yes communication is possible.

Mike Ashworth
Business and Marketing Coach
UK

@mikeashworth

By: Beth Harte

Beth Harte — Fri, 29 May 2009 12:21:44 +0000

Clare, I think CQ is brilliant. Looking forward to reading your book!

My question for you is this…how do we get oragnizations/corporations to realize that all three are needed in today’s business environment? I have experienced that most corporations are IQ driven and there isn’t a place for EQ (or it’s not readily embraced). But social media forces us to have a high EQ level because we are interacting with people who don’t want to be sliced and diced, but rather communicated/collaborated with (psychographics vs. demographics). Your thoughts? Will your book cover this area? I think corporations would benefit from understanding why the combination of all three is important. Thanks!

By: sonja nuttall

sonja nuttall — Thu, 28 May 2009 14:12:09 +0000

I see “CQ” as creativity (around the communication.) As I’ve said on other blogs, as a designer, I have no idea how any sustainable change can occur with the drabness available online today. I am on a mission to sort this out. We need a play box of creativity for designers and engineers to revolutionize the way we see content online.
Fonts that make people feel and react.
Color for the people to play and interact.
Why not?

By: bill daul

bill daul — Mon, 18 May 2009 08:24:27 +0000

A couple of people in our NextNow group refer to Connective Intelligence. I have worked with Doug Engelbart for a LONG time. He has talked about Collective Intelligence…which I always resonated with. Then Bonnie DeVarco, Eileen Clegg and Claudia Welss have been using CONNECTIVE INTELLIGENCE and I find it is a more powerful description of what humanity needs to develop.

By: jackie

jackie — Sat, 02 May 2009 05:27:47 +0000

Love the CQ theory, Clare! Having been in the OD field for 20 yrs, I get the IQ, EQ, CQ connection. I’m just finishing a book on social media inside organizations and would love to chat with you on the topic! Feel free to contact me.

Good luck with the book – keep us posted on your progress!

By: Hannah Guggenheim

Hannah Guggenheim — Tue, 21 Apr 2009 17:25:03 +0000

Col·lab·o·ra·tion n. 1. The act of working together; united labor. 2. the act of willingly cooperating with an enemy.

This definition says it all.

As an image-maker and a technologist, I often struggle with what communication and true collaboration means. In social media, we can lose transparency, we are after all, mediating through a box. If you read William Slater’s book ” The Pursuit of Loneliness” you will find that it is one thing to sit across the table and communicate. It is another to connect in the etherial world of web 2.0. How do we bridge this?

Things that concern me:

A is for authenticity,accountability and access.

check out: http://laptop.org/en/

By: Gabriella R.

Gabriella R. — Tue, 21 Apr 2009 17:10:00 +0000

You have got something here for sure. I always appreciate your social media expertise and very much look forward to your book. Social media is the big thing right now, but it seems to me you are looking ahead more than others and I look to you to see where things are going. thanks for the insight!

By: Bani

Bani — Tue, 21 Apr 2009 04:35:19 +0000

It will be interesting to lay a parallel between individualist CQ and social CQ as well? How does the collective CQ influence individual’s CQ or is it the other way?

Looking forward to read more in the book.

By: Ching

Ching — Mon, 20 Apr 2009 22:24:16 +0000

The idea of CQ is quite intriguing especially if you take into account what is learned intelligence vs. naturally occurring. Looking forward to reading more.